SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thx store
The product is exactly what i was waiting for. I receive the package in 91 days. I wear EUR41 in shoes and it fits. I am satisfied. (Everything was good so I didn't have to communicate with the store)
super
The order went on 43 days. i liked the shoe covers, as I use in action I will write an additional review.
Great store! I order from him a second time!
In short, these here are which with the usual sole are straight very thin as household gloves, otherwise, until I tried, but on my bare leg stretch
Bad looks fragile and finish.
S Ka small for 39 size
Size L, for shoes 40 size, can hardly pull on 42
Not recieved at all
I expected that they would be denser. In fact-as economic rubber gloves. Enough for 2 days of socks, and the right galoshes broke. It's good that I ordered 3 pairs at once. At 46 size shoes stretch well. Do not slip. When walking in the room sometimes a little feel.
The product came Well apparently, I haven't thoroughly reviewed and/or tested, i'll do it more time and make a more splicing comment
Happy. But it was possible and thicker material
Didn't get the item
Although the store sent the item soon after the order was placed it took a looooong time for it to arrive...
I purchased the measurement L and go well with my shoes size 40
I received my order acceptable delivery store recommend.
The order, color and size is what I was waiting for Thank you, have a nice day
THE product does not stretch very suggest taking greater numbers because catch your is hard to put.
Exelent good fit, arrived earlier than expected
The product match description
Good goods. Slow delivery. Ordered 04.08.2019. Took (dnepr) 06.09.2019 I recommend.
The parcel reached the vologda region quickly enough. it was packed well, it got all the whole. the size ordered the biggest and... it is really big))) thanks to the store.
Everything arrived quickly to krasnoyarsk (17 days) and the whole. Good quality product! I recommend the store.
Tight, of course, on its size. Medium density. I still can not try. The picture corresponds.