SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was 2,5 months old. This is fast compared to how much the battery for my phone (three years and it came up).
It seems not bad) like the comment!
It took 20 days. It looks tough. I haven't tried it yet.
We arrived in Yekaterinburg in 13 days. Packed in a navel. A little jams but uncritical
Я доволен. Отмыл пару крышек от кастрюль, заварник для чая, плитку. Хорошие насадки, спасибо.
До Нового Уренгой пасылка шла 3 недели! Щётки жёсткие брали чистить ванную цена 526 руб. Теперь ванная белоснежноя
Спасибо. Оперативно доставлен товар. Качество отличное. Продавца рекомендую. упаковка не повреждённая
Хорошие щетки для уборки квартиры))) Доставка до Петербурга в 15 дней, трек отслеживается. Продавцу спасибо! Good brushes for cleaning the apartment))) Delivery to St. Petersburg in 15 days, the track is tracked. Thank you store!
Brush worked well, a lot less effort for someone with fatigue. Recommend!
товар получил, товар хорошего качества все в порядке, продовец общительный, Но посылка шла два месяца
Thanks, I haven't tried it yet, but you look good in quality
Delivery reached a month about, the idea is excellent, implementation slightly pumped (plastic villi is too thick and hard-they after the first use have already begun to fly out, well, the main minus, which Xs as a simple way to decide-when rotating the spray strongly flies in the sides)
Arrived in 9 days! Works great very strong plastic
Tough, just for the bath, you need to buy more for the ass
This is a 2 minute “just trying it out” spot clean. This shower is absolutely disgusting at this made a huge difference fast. I can’t wait to see what it will do when I use some real cleaning spray with it! Oh, and it was damn fun to use.
Duge schvidko delivered. Through Nova poshtu otrimano in puncti vidichi in M. Ternopoli. In front of us came the company of prokhannyam wkazati comfortable point of seeing the goods. Everything is nadijno packed, відповідає description, yakisniy plastic, good instrument. Protested on the cleaning of the luggage reviews by the car, cleaning the metal objects with a saw before applying Farby, pinodos Kilimi in the house. Універсальний instrument for the House that garage. I recommend that I sell the same product.
They delivered to Ukraine for a minute city. Dugé class cheeks. Viking for the bath and for the tree. I buy zadoveniy on all one hundred reviews. Uncle!
Got fast, 2 weeks, looks good. I'll try to use it, I'll add a review
Quickly delivered to ISK, got what I expected, we will try.
Happy with the goods! The quality is excellent! Seller recommend! 5 +