SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods are received in a month with a small, everything works. Let's see how it will be next
Very top, my qcy T1 recommend loved my headphones
Haven't tested review follows still. Very arrived. Expensive 3 weeks.
decent,
Headphones are excellent.
I have the set in good order received. I'm really impressed with this earpieces. Sound quality is really super good. I had not expected. I recommend everyone this set to to buy!
All the norms, took last year to his wife, they showed themselves well. This time I ordered a friend for a gift.
Pressed on the headphones for 3 seconds, the search through the Bluetooth found them quickly,. We got it, everything works. Additionally later I will write how they work, the sound has checked on TV and radio, on the phone, too, everything is OK. Thank you
The convenience of controlling below average, громоздкип, fall out of the ears. Although for such a price is not worth expecting better
Headphones are cool, especially and there is nothing more to say. Take it will not regret it.
Great price go and sound good to see how they go in the future but they look good
To try but I bought others that work very well
Worst. Waiting $ was no shipping Ohm. April Fool's Day in order to then? End end I should. Arbitrators read and wait for more days than was waiting in line used so stability Ohm.
I buy 2 times. I have the first headphones for six months. Work. Bugs happen: From the earphone for a second, the sound may disappear, then appears. New headphones without problems connected to Bluetooth. In general, I like headphones. Comfortably sit in the ear.
!!
Amazing price for such quality product. Just excellent. Everything works perfect and standby time is 120 hours.
good 10/10
i really like it , Sound and Bass so awesome, i have jbl and this one for me sound better than jbl. fast delivery, i will recommend friend to buy it .
I haven't tried it, but it's tsl that description. When ahha the battery test i will be able to leave a technical assessment but for now happy
Delivery to dnepr 15 days. Received on a new mail. Everything works fine. Immediately somehow did not match 2, several times stayed as in the description to match, worked only or left or right (usually the one that does not blink works). Then probably with 3 attempts earned both. Thanks to the store.
I liked it very much, the sound is excellent. Delivered quickly, the box was wrinkled, but the headphones were not hurt))
Good evening! Headphones came 11 days before bryansk. Unfortunately the box was very wrinkled, if it would be for a gift then how to give a crumpled box i do not know. The headphones came charged, the sound quality is good. Quickly connected to the iphone. Well, how will it be in use to write off later. Seller recommend
Spectacular sound! Even low sounds. Simple to use, very good details on everything, even in the box it comes in. I can see how much battery charge you have left.
The order was made on july 16-came to st. petersburg on july 29. Fully correspond to the description. Pairing with samsung a8 went well. Everything works. Liked!!!
Buy it for $17.58. Delivered to Kochi, Kerala (India) with 10 days. Good quality.. Both headset and Case have battery backup. Small USB cable and 2 extra ear buds. Cons: Some times connection lossing and reconnecting automatically.