SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very excited to try it, posting results in 3 weeks
Packed was good, everything is whole, works. When used with the gel, the current in the form of plucking and tingling is felt when the button is double pressed, up to visible muscle contraction in tender areas (under the lower and upper eyelids). About the results of use to speak early.
Received in 3 weeks. Packed perfectly. Waiting for the gel. The store could sell a kit: a massager + gel, then the reviews would be more voluminous. So far I'm happy with the toy, which she in work will unsubscribe later
I order the second device. The first, after working for 2 months, stopped supplying current. The store is sociable, thank him, gave me a discount on the second. While everything works, let's see how much.
Wow super fast! Thank you
Came all the whole, everything works, fully charged, all colors work, light, delivery without a week, 2 months, then I'll add a review
The delivery was fast. The device was working well.
Second time I order. All is well!
A good thing, I use it, I like it, about what effect to say, of course, early.
I am very satisfied with my order, it is quality product. Thank you. Annick.
Super happy. Making the movements and a routine as it should leave the skin stretched at the moment. With a normal conductive gel, the skin looks great. I'm sure an aesthetic gel will do much better. The only hit is the battery that lasts almost nothing.
It came very quickly very well packed, thanks to the store until I tried. I will write as I use
Article works, waiting for the gel to arrive to test quality.
I use this thing for two weeks, as the instructions say in a day, chose red light, but then there is no result, probably early. The instruction by the way was translated by a phototranslator, quickly and easily. It came in a month in the Samara region I use with aloe gel from Holika Holika, the conductivity is beautiful in this gel.
Received it fast to the US. Product is in working order and I have been using it for 1 week.
Later i will write off the quality of his work
Same as the photo, i haven't tried it yet, i'll leave comments when i do.
Came quickly all the whole has not tried yet
Good device, everything works. I tried on the hand, on the first mode, there is a slight tingling and warmth. Very neatly made, light, comfortable to hold in your hand. Fast shipping. I recommend the store and the product.
Happy with purchase. As described.
Everything is super, everything works. Instruction in english. The box is a little wrinkled, but it's not critical. When working, the device serves on the skin light heat and tingling. Be sure to use with a contact. I use hyalurol cream and moisturizer. I will describe the result later.
good very very good store
Everything is ok. I recommend. 3 weeks to st. petersburg. Packaging whole. The device is charged.