SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, quality at altitude) I took on the size more were more than that. Take on a dimensional grid.
Norms))
Delivery of 1 month of myststesposhchetom in pochtomat. At size 38 (foot length 25 cm) approached. I think it will rub a strip in front. The color is red more to crimson.
Best Product, Top Rated Seller, Thank You +++++++++++
At 38 Russian ordered 40 Chinese-came up perfectly!! The shoe is comfortable!! Look neat and feminine)
I did not wear it yet, I do not know by convenience. In appearance-decent)))
I loved it, super cute and super fast shipping
Per size More comes on a dimensional ruler
Sandals came pts quickly to Krasnodar. 21,05,2020 paid already 27,05,2020 brought to the House by courier. The size approached perfectly, the size grid is correct. At its 40-41 took 26,5 sat down and delally. Och happy. Glue nigle can not be seen at the seams. Let's see if it's enough for the season.
Already the second pair I order, I really like At 25 cm (39 size) took 8,5. Beige such took 9, I felt a little great, but you can wear
shoes are beautiful. i love it!! they packed it really well. very happy with store
The shoes are perfectly packed, they did not crumble anywhere. Correspond to the description completely. Heel steady, walk comfortable. I'm very happy! We came in three weeks.
Shoes came in 10 days. Delivery to the apartment. It is very convenient. Velvet looks beautiful. The strap behind is sewn. And adjustable. Heel 8 cm. The size of the foot is 24 cm. Took 7.5 perfectly. Seller good. Answered my questions My work in VK ~ Tonya Churilova In Instagram ~ antosha3213 Animator for children's holiday
The product fully corresponds to the description, the sandals were packed reliably, look very cool.
Wow! The shoes are gorgeous, you are very well made. And they were also very well packed. You are 1:1 as the pictures. The delivery also went quickly, like again. Many thanks!
Size 5.5 on European 35,5 perfectly approached! On a narrow leg
They sat perfectly! Comfortable! Super!
The shoes are good. but on my leg were Small. at 25 cm foot 8,5 back to back. it was necessary to order 9. on the sole of the number 40 is worth. i have a narrow leg, but i think if and 9 I ordered, then the front lower strap would be wider and the leg would still jump down. .. So, put on sale ((
I'm going crazy!!!! I'm delighted!!! Shipping 18 days
Shoes are cool, comfortable. Came quickly, packed in pockets and bags for shoes, clasps in paper. Glue is not visible, there is no smell. The size grid is the same.
The size table matches... At 24.5 size 8 came up
I was surprised that there were no boxes. More than I thought, the pretty good quality ones came. Because I am easy to wear it, and the heel is thick, there is a sense of stability and it is easy to walk. I want something with the same design, different texture, or more color, so I want you to make it.
Excellent product, the size matches. Delivery is fast. Thank you!
7,5 on russian 37. Order and quality is satisfied! Shipping fast!
Delivery month. Choose the size helped by the store. Item shipped days 5 after order. On my foot 25 cm, its 38 size and narrow leg, ordered size 8. came perfectly! The quality of sandals is very good, suede is dense, the heel is exactly 7 cm, stable. .. Walking around the house is convenient. Then i'll add a tip... Look of course elegant...