SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dakujem
Bought two and only received a product
I haven't received my order
For 5 and a half years, chic!
We take the second time, we like it very much. Stretch well, the child is comfortable, everything is sewn neatly.
I am terribly satisfied. For synka almost three years fit perfectly. are mieciutkie and stretch. need domówić other colors. recommend.
I order already 6-7 pants and never disappointed, after a lot of washings retain their appearance. Recommend.
Mega, mega and again Mega. Comfortable to touch, stretch. Fast delivery.
Super panties. Last year I took such mustard, in this-brick. Nice color too. 20 days delivery to 56 region.
Some lot element! Quality is great
On March 5th I ordered, on April 14th I received in the Tver region. Good quality goods, son in size, packed well. Thank you store!
The quality is good, stretch, the seams are even, the child's height is 109 cm, the size is 5 t just, as I wanted for the spring-summer is perfect. I took with a coupon for only 370 rubles, an excellent price. I'm happy with the order, I'll take it as a grow, more.
Jeans are just super!!!!!! Quality is excellent, soft. Sewn very high quality, there is no smell. The seams are even. Rekamenduyu to all 100%
Panties of excellent quality, for the kindergarten is not a replaceable thing, but size 6 is 110 height and thin, thanks for the fast delivery, but we are small
Cool jeans. Very well stretch. The color of the blue is darker than in the photo. On the daughter of 2,8G height 98 cm 15 kg pants are slightly too big in the hips and the length needs to be tucked, but I vice versa and wanted to be more on the growth it was possible to carry. The package came to Rostov quickly
The color is much darker. Rather brick.
As in the description, the size of 6 T is 110 large. I'll reorder less. These are for growth. Soft stretch, for active games the most that, very thin... For gaming, matinees, trampolines where warm and comfortable clothes are necessary.
Pants came quickly quality good thanks to the store
Pleasant to the touch. Stretch. Size 24 m per child 11 months with a small margin of growth. And the width is just right.
Good panties. This is already the second, more size, the first demolished with pleasure.
Delivery to moscow is almost a month. Quality is good. Size 4 t blue parameters product length 59 cm, waist circumference 20 cm, step seam 37 cm, leg width at the top 16 cm, bottom 11 cm. Very comfortable and well stretch. Product and store recommend!
Delivery to moscow 9 days! Quality is normal. There were a couple uncut threads. Size 4 t black product length 54 cm. Previously ordered blue pants and there the length was 59 cm. Blue on the child height of 96 cm sit well, slightly with a turn, not in the skirt. And in the height of the waist they are also different. Blue of the same size is better. Well, or take black size 5 t. They are very comfortable, the child likes, always chooses to dress them. Product and store recommend!
Pants cool, the size approached, came quickly, i recommend
Slim jeans
Excellent panties, with the size guessed, took a little on the growth of 110 cm