SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fabric HB seams are even
Have not come
As in the picture
Shorts are straight huge, we carry 104, ordered 5 T, and they are very big to us.
We reached Ukraine in 2 months. I have a suspicion that there is not cotton, they are too tight for summer shorts. The dimensional grid corresponds.
Came at all not the ones that were ordered They took several colors, but it is blue that can be seen in both tags and iteketets, and in size, on quality that other model
I ordered two pairs of one size one by a lot more than the other although the size is indicated one quality is good
Very fast shipping
I order a second time. Quality is excellent! On a large 4-year-old child i take 6 t, does not fade when washing. In moscow region for 2 weeks. Recommend))
Everything is super!
Very pretty
Recommend! Fast delivery and swietna quality
Shorts are cool, the size grid corresponds, we sat perfectly for three years, stitched qualitatively, the color is bright, after washing did not shed!
Very good, for 7 years took 9 years, a little on growth.
Very beautiful and quality! As in the picture! Bright! Size and quality is super! The parcel came in three weeks! I recommend! Very pleasant to the body!
Thank you! Shorts liked! Correspond to the size and description! I recommend 5 +!!!
Excellent shorts, well sewn, the fabric is dense, does not shine through. Came very quickly. I recommend the product and the store.
The quality is good, but the size is small. We are 1,5 and we are not large 11,5 kg, took the size of 18 m, straight back and elastic band tight even on the tentacle child
Kvalitatīvi šortiņi personnel. 4 t izmērs ir tieši laikā 4-gadniekam uz 104 cm augumu.
Exelent quality
Shorts really liked. The knitwear is soft, but not thin, keeps the shape well, the elastic band is dense, the shorts do not fall off. At 1,2 just right. The seams are processed qualitatively, the defects did not find. I recommend the product.
Shorts of good quality, cotton. Delivery 3 weeks.
Nice colors
Shorts are excellent, shed at Washing, match the picture, shoelaces fake, sewn on top
Good cotton quality