We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I want to know are you sent the article or not
Watch consistent with the photo, but impossible to adjust the length of the bracelet despite several tests .. Damage
Took like forever before it came, may be that's because of the pandemic, but came eventually. And its a good watch, i love it. Shipped immediately, I recommend.
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Came late in 2 weeks, worthy to look at-top quality, I think the cost of their rubles is 800
Seller, self-imposed status "finished", because of this can't open dispute? The parcel goes more than two months, I did not receive anything. The store initially asked to wait, I went to meet, and now does not respond and ignores the correspondence.
Everything work fine. Punctually deliver.
I like this watch, is a very nice watch
The product is as described.
The clock fully correspond to the description, came in a whole box, already went, all the arrows work, the calendar can be translated separately from the arrows. Hope both case and bracelet really stainless steel, not plating, it seems like it is. They look more expensive than they cost.
For 3 months I have paid for it and not coming, they don't help you in any scam
Nice watch.
Okay.
Is not delivery to now ١٤ / ٥ / ٢٠٢٠ is not receved tele naw14/5/2020
Goods didn't come
Bigger than you say you are
Very nice watch, need to be careful to przestawianiu hours because unscrews the crown. Very fast shipment. Recommend store.
Very nice watch, sizeable shield, nicely the presents. Fast shipment, 23 days to Poland.
Everything works except for the circle on the left, the dial is not as bright as in the picture. In general, my husband liked
Enviat molt ràpid. Bonic rellotge i works bé. L 'orb és bastant gran i nícida. I 'Il only paste is that it weighs a mica massa.
The goods came to abakan in 23 days Watch box a little mint
Great thank you!!!!
Feels light. One dial only works.
Fast delivery in two weeks. Watch well packed. Super the presents. Recommend
nice looking item