SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ótimo produto.
It came to Me without a box
The parcel did not come. I opened a dispute but the store asked me to cancel it. But in the process of all the searches of the parcel in the general package was not. Deceived. One word do not recommend this seller.
I am very satisfied. As on voto. Recommend. very quick gekriegt. Thank you like again.
Order went 25 days!! Very not bad considering the isolation and quarantine of coronavirus! Respect to the store! What about quality... Very not bad executed and while complaints to the work of the goods are not observed. Packed truth, so-so, but went whole. Let's see in further operation. We must also deal with its use.
Delivered shvidko. All right. The same yak in the photo. It was all like me.
Very good
Cleans, works.
The goods came quickly, everything is whole, works for 5-ku, already 3 times conducted the cleansing of the face to myself and the spouse. After cleaning the face with this device, the pores are already cleaner, but you need to observe the pore cleaning periods, to have a positive result. Thank you very much store! Definitely advise!
Amazing product came very well packed, with charger, works perfectly and is making a difference in my skin! Arrived early
Fitting emballé
Good thing
Equipment works. Very fast shipping. Super.
Product as described
The order came very quickly. Sdek's right home. I think it works. Power is small. (((. I'll try in the case-write off
Came for 3 weeks, well packed, works perfectly.
very good product...i like it very much ,work awesome .I recomend it.
A wonderful facial cleanser! Inexpensive and highly efficient cleaner. Effect as from professional cleaning. You can adjust the vibration force. Charged with normal charging. I recommend
It came quickly. The parcel was tracked. The only thing that did not like it was that the goods did not come in the box. I tried, a little weak. And in general will go
The product is good, be sure to prepare the skin before use, the effect is noticeable immediately, with black dots copes well, i'll see how it will show itself as a course. By the way, the blade is not the most convenient to it will have to get used to as the bend makes it difficult to work in the forehead, scratches a little. Came wrapped in a normal film, with instructions and cable, it is a pity that there is no unit because in the comments of other unit was, not critical, but sorry, as a whole satisfied.
I am very happy with the purchase. After three procedures, the result is already noticeable. One charge maximum lasts for 20 minutes. Delivery less than a month. Packed in a bag with pouches.
It came very quickly. In the package there was a device with a cap, a cord, a cloth and an instruction. Before that, i never used such a device. I do not see much result yet. Water is sprayed, but it works or not until it is difficult to understand
Good thank you write well to advocate shipping faster yo
Got very quickly. Thank you.
Compliant product, super nice and very effective