We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order reached Tver in 15 days. I tried it right away. I had to look at the instructions to figure it out. But I figured it out quickly. It would be good if the cable to the electrodes is more authentic. Powered by 2 batteries-works great. In general, I am very pleased at the price of the device itself and at the normal price of replaceable electrodes to it. I recommend the goods and the store.
Too bad no French translation.
works nice
Works on hurray
Thanks
Great product Super qualified is the best of all can buy
Good massager. The current runs, the velcro works. Made qualitatively. Suitable for standard physique, maybe will squeeze someone. My neck is completely bent, my husband says that he presses a little.
On trial.
Excellent
love it...great product. thank you to the store. love the massage
Excellent.
Arrived in 2 weeks. Not sure where the infra red part is. Works like tens machine. Uses 2xAAA battery. Only a mild sensation, only tried for a little while. Will leave more feedback as time goes on. Glad I didn't pay full price.
Great product, as per my expectation. thanks
People, it's just class, it works like that. Such a small thing, and so beat. The first time it is of course tin, but then you realize that the result is. Reduces muscles so that the whole body twitches. I advise the store. Came for a week. I was very happy.
fits comfortably around the neck
Compliant product and well received
Good value for money. also thanks for the fast delivery. The device arrived in a soft package of 2 layers" Pimples." given the accuracy of ukrpost in handling parcels, this was quite enough. the first impression is a neat design, the body is made of high-quality plastic. the massager has quite a lot of different modes and intensity levels, so you should choose those that are comfortable And useful for you. the first 3 days of use showed a tangible effect of relaxation of the neck muscles and increased mobility of the neck. Batteries. Some drawbacks include an unsuccessful instruction in which little useful information on the use of the device, in particular descriptions of the features of the operating modes. delivery is very fast, 10 days to ukraine. my estimate is solid 5 stars.
Excellent machine. Highly recommend Thank you
It came very quickly. Everything works, thanks to the store, i recommend
Very good.
Excellent Product, Recommend