SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality
Good simple shorts. Not smart. But qualitatively executed
Thank you! Excellent.
Bien
Good quality, but not normal sizes, they Are too small. We ordered for 13+Years (kid is 11.5years and it smaller for sure 2 number).
Cool shorts for a boy of 4 years, skinny, just. sewn well, thank you, we liked, ordinary knitwear, for the summer that is necessary.
Nice shorts
Panties are good, only the color is dark blue, I thought it would be lighter. Come quickly. Thank you!
ok
Class, yakia Garna!!! US 6,5 rokhala, VAGA 32 kg, Rist 123 cm, jammed rosemir 11t. I recommend all. I'm selling it.
it’s perfect it’s just that there are some loose strings and the color is a little darker
OK!
Nice fit, but I had to add 5 cm of elastic to the waste
Size small 150 for 10 years old skinny girl and small and even with holes. opened a dispute.
I liked it very much, and quickly delivered. Thanks store
Good shorts, i order many times this model from this store, the quality of the fabric has become worse, more synthetics, but daughters like, at home only them and wears them for physical education too, already there are almost all colors)))
Came quickly to the smolensk region. Ordered for 10 years (140), for my girl just right. We're 8 years old. We're skinny.
Small size, buy for size more, quality is good, color is bright
Quality good, finish OK, ordered size 150, delivery to Polish 20 days, recommend salesman
Shorts are pleasant. Sewing neat. Fabric, i think not 100% cotton. The order was sent and came very quickly. Thanks to the store. Shop, with its democratic prices i recommend.
i'm very satisfied
Delivery to moscow 1.5 months. At a 5-year-old girl with a height of 116 cm, the size of 7 t is just. The rope is adjustable, not sewn. Shorts are sewn very soundly, without curves of lines and protruding threads. The color is bright and saturated, the daughter was satisfied. Thank you very much for the happy face of the child.
Shorts are excellent, the description is accurate, came quickly. I recommend. I did not communicate with the store.
Nice and cosy. colors as the picture. invited 4 colors שןנים. successful.
super