SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock is full. Work well meets the goods
Very cute, but lightweight.
Top store
Very cool and stylish watch mechanism!!! Thank you very much to the store for the quality goods!!!
Fast delivery. Item in good condition. Highly recommend.
Very cool watches!! Thank you very much to the store for the quality goods!!!
I was amazed .. very nice watch . Beautiful watch and great quality . Look and feel is solid and everything seems to work perfect . It came in a good box to protect it during travel . I’m very happy with it .
The watch is good-heavy, executed qualitatively, delivery IML
Very good recommend, heavy, look expensive, all dials work! The strap is harsh, but it is kneaded in a day. Delivery to Novosibirsk for
Very good.
Excellent watches, heavy, but the strap is hard, as they write in other comments, immediately changed, on the hand look great, delivery by courier, ordered on May 1, May 9 brought the courier home, recommend to buy
Excellent
Very nice . Thank you
Looks very nice, ‘time’ will tell if it run ok. belt buckle little big, could be slimmer en bending the curve. Happy with purchase
Thank you, the goods came quickly only 4 days before perm. I am happy
Watch Super hood, I recommend, the store is well done!
Super fast delivery and it looks good.
Fast delivery, beautiful watch-everyone is happy. Thank you and like. I recommend.
About two weeks to nizhny novgorod very quickly, tracked at all stages thanks, store recommend
Beautiful watch thanks, i'll buy another all the chronographers work. Ok.
Thank you, very nice, really is an excellent product, you were very satisfied
Very good value. He arrived before the right time.
The goods came quickly enough. The box is slightly wrinkled, the clock is intact and go. Look solid on the hand.
Watches very cute and high quality. Recommend
The clock came in a couple of weeks! The box is packed well! Watch look expensive! Hands and chronometers work! The order is satisfied, i hope not to break.