We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product came one-to-one. Its size is very good and convenient. I am pleased ..
Not received the order
Everything is well at the highest level is worth its money
Nice bag.
nice
Thank you all got to see how much is enough.
Very good bag as a description. Delivery Super did not expect. The store is sociable. Ways for him.
I got the bag I expected. Seller recommend!!!!
I really like this bag. It is a nice size for a travel bag and even though I’m a woman it looks good. Has big large pocket in the back which is perfect for things like passport and wallet. A middle pocket great for easy access to my phone and the front has a change zip pocket and front is great for lipstick and such. The bag is a good quality for the price. Overall I recommend this bag and it came pretty fast.
Special packaging
I received my order. There is no marriage in the bag. I recommend the store.
I get to my hands and I'm satisfied I like it.
Delivery is fast, the quality is not bad, the material is dermontin but thick, there is smell.
The package did not come .. on the track it was stuck just in the flash zone coronavirus... the track was tracked to the flash zone... I think the store here is not to blame...
Pleasantly surprised by the quality of tailoring, the seams are even nothing sticks out anywhere, there is a smell, I hope to fade
It suits me very well especially for the mobile and put the papers in it.
smaller than I thought it would be. still pretty nice though
Good travel bag
At first glance, not even a bad bag. There is not a big smell, but i hope to fade. In general, very good. How will behave when wearing is not yet known.
A very nice bag, but beware a 9,7-inch tablet does not fit inside. Comfortable and adjustable
Everything is clear and worthy i order not the first time
Small, compact, for small things the most it!
The bag is cool all as in the description. made soundly. there is a small smell. not critical
Very quickly came the bag. There is a smell, but i think it will fade quickly
Good quality, just not a real usb plug but just a hole!