SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly. Quality pleased)
The wallet is not genuine leather, is synthetic material!
To Volgograd for 16 days! Thank you! Everything is fine!
It's like the description.
Good afternoon. All is well, the wallet is normal worth its money. The goods were delivered correctly quickly. I did not communicate with the store. It would be a huge plus if the strap was attached to it.
Delivery to Moscow for 2,5 weeks. Corresponds to the description. Looks not bad
Quality at altitude!! Advise! Delivery fast!!!
Very good wallet!
Quality is good, it came 17 days before Bashkiria. That's only two phones and a pack of cigarettes together, as in the picture you definitely do not put there.
The second time I order this wallet! All good!
looked just like picture
Nice wallet for my travels
Delivery took 50 days. The product description does not correspond. Instead of the length of the wallet 21.5 cm actually 20 cm, in width instead of 13 cm in fact 11 cm. The wallet ordered under the size of the phone, unfortunately my expectations were not justified.
I got my wallet. Quality is good. I order not the first time. I recommend to order. The store is well done!!!!!. The purse is insanely convenient. Very convenient location of offices in the purse.
Wallets got!. The quality of the wallets is completely satisfied. Wallets are comfortable many compartments. I recommend order!!!. The store is just super!!!.
I liked the purse. Quality is not bad, quite roomy.
It was a very good product. Thank you
Flew to mo for two weeks. quality corresponds to the price. I liked it.
Definitely worth its money, to ukraine came and customs tmm-express, then they sent express ukrmail, from kiev to odessa 1 day.
A wonderful man's purse.
Good and quality thing. Looks pretty attractive. Many different pockets. The product corresponds to the description.
All super, very fast shipping!