We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, very nice wig
very square hairline.
just like picture
Didn’t get my order
Delivrerd on 1 month during confinement. Best synthetic quality!!
The wig is beautiful and very good quality
Too yellow (
Very satisfied. She's a loyal salesman.
Wig arrived today, little late but it’s beautiful
Very beautiful and not what I expected. The curls look waaaaay better than it does on the picture lol
He is really the best store and the finest on the site and the treatment is very sophisticated and a quick response to the top of ethics as his goods high quality and I recommend dealing with it
I love it very well constructed beautiful hair will purchase again arrived on time only took one week
Stunning high quality wig. Very satisfied. A beautiful one. Good job. Thank you
beautiful wig, very natural look
Identical to the photo I highly recommend. It does not make synthetic at all it very natural
Excellent high quality wig
THE color is different is very strong, almost a red tone, but very beautiful
The roots have no volume, so i will wear it only in the hair, because for me the volume is a critical aspect. Very shiny. I'll try to solve it with a dry shampoo. Later i will add a review.