SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unexpectedly good bell! Easy to connect, easy to catch radio, easy to control, loud singing. Slightly unstable, and irritably loud system sounds, but otherwise everything suits. As the background radio in the kitchen will quite go. Delivery in Russia-11 days. Received in stock Courier Service Express, because. The proposed delivery time did not suit me. I recommend it!
Thanks waited
Column bomb! She's very loud. The sound is good, the bass is there, at the highest volume slumps, delivery to Moscow 1 week. I brought the courier home) the sound is cool, I like pts!
Never got it !! :(
Nice and elegant speaker to replace my existing laptop internal speaker. The acoustic sounds are beautiful and amplified beautifully. I would recommend this product!
I never got it.
Delivery 64 days, column good
Product excellent sound box is high for your size satisfied with product came well packed
At the moment it's very good, and it sounds like I wasn't expecting it, very good sound, and good packaging, as you spend it and see how it works I will put more comments
All terrible
Excellent product. And very good store. Congratulations. 100% recommended.
The product positively surprised, enjoyed, has a good size and a very nice audio. Recommend buying!
For more than a month I went, opened the Easter on the grid of metal was a dent, straighten from that side after how dizzy it was removed, in general, the sound is very good, the radio is not bad
Super column! Radio perfectly catches, delivery instant in 4 days brought by courier! Thanks guys! Great goods!
I'm in shock!!! Delivery to nizhny novgorod region 3 days!!! The column is very high quality!!! Deep juicy bass, excellent top!!! Who doubts, take, will not regret!!! The store is a huge respect!!!!!
Column good sound is also not bad. But i did not expect that he is so small.
Excellent column, there are no minuses at such a price and can not be, only nitrous: for high-quality sound i had to play with the equalizer in the phone, on the black model is really a brand-name case, the radio catches a little. Pros: build quality, size, design, functional, price. Product and store recommend! Delivery to ukraine, donetsk region, a little less than a month, took on ukrmail.
Good column! excellent sounds, loud, clean. delivered by courier. in general, i'm happy, thank you.)
Nice speaker. Good quality for the price.
For its size sounds quite loud. Frequency range at a good level. Connects to all devices without problems. To the mini-projector connected and received a rather not bad cinema. I recommend to buy!
Convenient in use
Delivery super fast 07.07.2019 ordered, 10.07.2019 delivered by courier. The column is loud, it does not wheeze at maximal.
Good
Suede column 19.06-4.07 delivery of chickens "myst-eksпрес". The column of the bull is tanned in a plate, without a box. Complete with 2 usb and aux cables. For apartments, the sound is more than enough. Finish the reception sound, nepogani basi. When you turn on the same voice sounds, but when you turn on the speaker via bluetooth, the short voice signal is not the same. On the form of the trochi is not a stika. Brav for tv set-top box. By connecting the live to the usb port of the console and the column itself, i do not turn the call. It is possible to recommend it.
The order was sent quickly, as quickly arrived, on the way to krasnoyarsk was somewhere for two weeks. The product is excellent playing loudly. I liked everything. Supplier recommend. Order brought courier to the house