SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Držák nepodporuje přiložený adaptér. Můj iPhone 7 se musí v držáku podložit to se vůbec nabíjel. AND so se stále odpojuje as nepodporované zařízení.
Does not work
Marche très bien
Arrival within three weeks boxed packed and wrinkled recommended
Sent quickly. Works well.
the product came on time. it looks nice, and also works good. I'm really happy with it. I'm recommending the store and the product!
Thank you for this excellent product and I would recommend, this is Kafr iPhone 10 Max thanks for fast shipping.
Nefunkčné
Chulisimo and works fenomemal I recommend to the vendedot
Okey
Order compliant more than try
Everything works fine! The goods shipped quickly also came! Seller recommend!
Arrived earlier than expected- thank you. One thing though, the colour is not golden- more like brushed golden. Other than that it’s pretty good
The product is very bad and does not match the image of the offer, there is shading on customers, lack of transparency, commercial fraud from the company, and sending your representative data is not identical to the email sent unfortunately, you are not according to trust and I do not recommend dealing with you
I just got here, it was worth waiting all this time, it's very original and works perfectly, thank you very much
All the best, like Again
Color is rattert orange than Gold.
The product works well the only thing I 've confused when ordering the plug and I'll have to buy it in part. It's matte silver plastic.
Shipping a Selo takes There's is very good ~ Box in black color objects identity something Nickle four key ㅋ wireless charge, the belly is building map. Korea than 1/3 price is fault when complaints without using the repair screwdriver pry and without.
Well packed, works fine
Everything works, thanks to the store.
It came quickly. Everything works, let's see how it will be further. Seller recommend.
Everything is in perfect condition
Were fast shipping! Were good quality, working good. Charging speed 20%/h Huavei p30 pro. I'm happy, get more for the price. Seller and charger recommend!
All as in the description. Very satisfied with the parcel. How I lived without him before