Size Info:
| Shoe Size | Heel to Toe(cm) | Chinese Size | Russia |
| 34 | 22 | 220 | 33 |
| 35 | 22.5 | 225 | 34 |
| 36 | 23 | 230 | 35 |
| 37 | 23.5 | 235 | 36 |
| 38 | 24 | 240 | 37 |
| 39 | 24.5 | 245 | 38 |
| 40 | 25 | 250 | 39 |
| 41 | 25.5 | 255 | 40 |
| 42 | 26 | 260 | 41 |
| 43 | 26.5 | 265 | 42 |
| 44 | 27 | 270 | 43 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the shoes. But the size does not exactly match. At 40 size it was necessary to take 42. I'm small.
I take the second time, last year with pleasure took the season. But it fell under the rain and they stretched hard. I decided to take new ones, because good shoes, the material is leather, at least very similar. On the leg-comfortable. The size took on the table-everything came up.
First, on one shoes, glue was not enough and it looks like a hole or flared Second this shoes just terribly smelly In the third how everyone writes that they are bigger, I would say nothing like my 38 to me, they are back to back, they go on a narrow leg that's already my toes Folded into a tube, from such shoes not only the nail will start to roll, but it's also not a fact that the staging will begin, it's my second experience to scrape again from here
,, Slippers,, really liked, but they are too small for me, fingers rest. I waited for them very much and here.
The store is not earthy. The goods have not come
Zamovlinnyam and delivery is pre-war!!!
very comfy a little snug would recammend sixing up
Just super recommend cool ballet flats.
looks good and comfortable
Leather, light, comfortable, quality shoes. You can safely take. Delivery about a month, brought a courier.
Nice
Very light,comfy shoes,great for spring and early summer...size fits perfectly,the product looks exactly like the pictures,fast delivery,highly recommend...
Good, the packing is good, there is no smell at 38 size it is necessary to order 39
Thank you for the super sale.
This is the second pair in this store, very comfortable soft, I had enough past for 2 seasons, cracked the sole, well, I wore them intensively. Shipping fast. Thank you.
Not wide, not carried, because. Not skin, smell...
Description corresponds. At 39 took 40. That's what happened. Soft material, similar to the skin. It does not let air pass. And water, probably, too. There's no smell. Were packed in a soft inflatable plastic box. There is a side seam, which at first interferes. But after a short time due to the softness of the material becomes almost invisible to the leg.
I order for the third time! qualities for such money are very good!
The order came in less than a month. The shoes are soft, on a wide leg. In my 38.5 i took 40 size. A little bit too big, but 39 would press the finger.
Excellent ballet flats. Very soft, leather, comfortable. This is my second purchase from this store. Delivery is fast. Packed in a bag-dutysh. Thanks to the seller. I recommend to buy.
The order reached moscow in 12 days. The quality is lower than average, but the dog will walk. The wife is like and then add.
Soft. cute. I liked it very much, but regret is small. I will order for a larger size
Super shoes, already second pair. Love them, in size and super soft. Foot 25,5cm CN 41 corresponds great. Very fast shipping :) Packed super well!
Very comfortable, walking like in slippers. I ordered the second.
Very good shoes, soft, comfortable, without visible marriage. Were packed in a inflated bag so as not to be wrinkled on the road. Came in less than two weeks in rostov-on-don, thank you very much to the store.