SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied with the purchase, the fabric is light and pleasant to the touch. At 164/51 size XS sat well. Advise
The parcel reached quickly. the dress is just super. very satisfied. thanks to the store. I recommend
Nice fabric, very pretty
The dress is excellent, synthetic, pleasant to the body
Very good dress for its price, expected worst, but the quality and delivery time surprised, sent two days earlier than planned (G. Omsk)
Very nice.
I took S at 88-67-94 growth 168. It turned out to be big in the waist. I didn't like it. Some seams go from the chest to the sides of the abdomen. On the photo is not visible, in reality, everything looks completely wrong. Expected more. But it is sewn qualitatively, although solid synthetics.
It came quickly, though the material is dense, as for summer. The size came up, the only one is cramped in the chest.
Highly transparent and אייכותי
Belle robe
kinds cute not amazing but still wearable.
Very fast delivery. With the size coincided))
Height 183, ass barely covers, expected) came in a couple of weeks
Great simple little black dress. Super happy !
Great quality! Slightly bigger than I expected
Delivery is fast, on growth 178 norms. There is a small spot and sticking threads
love it! perfect fit, true to size. it's not cotton but a sort of synthetic fabric but its not a sweaty fabric. im really happy with this purchase!
Express delivery, Courier. Cute dress, all comply with the description and that picture. I am very glad. Recommend salesman.
Super dress, neat, the fabric is pleasant. There is a zipper, but without it to climb into the dress is not a problem. Not too short.
Fabric transparent .... The size would be good, but my chest is big, and it turns out the top is not beautiful... -1 star for fabric. Not very pleasant, and plus sticks out thread. I'll attach the photo later. I love this store, i already ordered it and was not afraid, but from the dress is upset.
Excellent as the ad.
Everything is fine
Beautiful, came in perfect condition and served perfectly. Flawless
beautiful dress
Excellent dress, i recommend.