SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of quickashop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Phenomenal quality, great fit and true to size.
I am normally a 6 in Lulu Align's and size small was perfect! It is high waisted and are full length on me (I'm 5'2).
We see cameltoe but this is ok. Waist is higher than the 3.0. Material is less smooth and more cotton feeling. It’s totally fine. Love this color. I could order a small size as well. I feel it’s less 7/8 than the 3.0. I m 65 cm waist and 102 cm hips. Not compressive. I recommend to size down . There were 2 spots on my legging. Probably just a defect on my legging I but it’s a great color
This is 5th order from this store and they never let me down!
Dear customers the store is great and provide fast shipping and high-quality product! We ordered several numbers sets, it is wonderful
2.5 weeks to Canada. I am 5’5 and the leggings are not full length which I like. For 140 lbs, hips 100cm and size 6 in lulu, size M was good for me. Not too high waist and the material is not like align but still ok
beautiful leggings! So soft and fit really comfortable. My only feedback is that there is no difference between the listings for these leggings - the classical 2.0 and 3.0 are all the same. I had ordered 1 of each to see if there's a difference, but there is not.
Ordered in November 2019, the parcel came on March 11. Thank you coronovirus. But the leggings are awesome!
The leggings are super soft and stretchy and I love the color however if you’re on the taller side I would size up. I would say true to size. Took about 3 weeks to ship
Great, comfortable, only verrrry slightly sheer but not apparent when wearing. I’m 5ft6in and these are just above my ankle... thank goodness they aren’t shorter or I would not wear them.
I only order there leggings. I never buy any more at the store got my 5th pair. I absolutely adore them.
Thank you, I received leggings. The color is more plum reminiscent. Dusty, matte. Waist is high, as I like, on my parameters from 78, ob108 it was possible and m to take, not L, because. These at the waist I'm pretty free
These pants are so comfortable, cute, and super stretchy!!!
They are very good, quality, not transparent
Would recommend
really goof
Love it!
The quality is great, I am literally addicted to buying work out clothes from this store. I am 1.64 cm, 54kg and I bought a small. I could easily also fit in an xs because they are really stretchy. To me the leggings are full full length. But the truth is that they are not totally squat proof. You definitely have to wear a nude underwear or a thong. the colour is as in the pictures. Also there is a possibility you can see cellulite through them because they are quite thin. Beside that, they feel great on the body they are probably one of the best leggings I own. I can't wait to wear them to practise. It took 1 month to arrive to Greece. I will definitely purchase more items from this seller and definitely more leggings. (I have already bought 1 bra and I love it)
ok
Products are super duper good. Quality is insane especially for the price. I purchased 2 leggings and 3 tank tops from this store. However, the seller could improve on communication and shipping speed. I paid extra for DHL Express shipping and it took about a week for the seller to dispatch my items, plus there were a few hiccups here and there and I had to keep following up with the seller as apparently the tracking number had changed too. It took only 1 day to reach Singapore by DHL Express.
Love!!! I'm going to order in different colours as well
Very good I love the super quality
I did my workout in these and now Im obsessed. I need every color. The XL was perfect! I wish you offered that in all your leggings
They are amazing! Great quality and I’ve already bought another pair
Very soft, comfortable, do a pleasure! Took on the parameters 76-62-77. The store is super! Quickly sent, quickly received, tracked all the way!